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Federal Employees Use Decision Support to Select Medical and Dental Plans
Asparity Decision Solutions provided PlanSmartChoice's online decision support tools during the 2007 open season to help
Federal employees make informed choices among their medical and dental insurance options. Federal employees with access to
PlanSmartChoice used it to select among an average of 25 health plan options with ease, compare new dental plan options, and
estimate tax savings of Health Savings Accounts and Flexible Spending Accounts. The PlanSmartChoice dental comparison -- which
was added for 2007 open season -- was the site's most popular feature.
"Federal employees had a more difficult -- and expensive -- decision to make this year given the pure volume of options,
and PlanSmartChoice helped them make that decision an informed one," said Colleen Murphy, Asparity's President and CEO. Federal
employees were most concerned with the cost-related features of a health plan. These features included participant contribution
(premium); the cost of prescription drugs, office visits, emergency room visits, and specialist visits; annual deductible and
out-of-pocket maximums. Benefit coverage, access to care, and satisfaction results were also important. Health Savings Accounts
and Health Reimbursement Accounts were the two least important attributes, which may mean a need to better communicate these
features to the population.
In addition to deciding about dental coverage, Federal employees had to choose from between 15 to 38 medical plans.
These options -- Consumer Directed Health Plans (CDHP), High Deductible Health Plans (HDHP), Preferred Provider
Organizations (PPO), Health Maintenance Organizations (HMO), and Fee-for-Service (FFS) and Point-of-Service plans
(POS) -- varied significantly in how well they met Federal employees' personal needs and financial circumstances.
While individual results varied, PlanSmartChoice users found the following:
- CDHPs were the most cost-effective medical plans. On average, CDHPs cost Federal employees selecting
"Self" coverage $1,660 and "Family" coverage $3,215 (including out-of-pocket expenses and annual premium). They
ranked first in the PlanSmartChoice Cost Calculator in 52 percent of results and placed among the top-three plans
(out of an average of 25) in 75 percent of results. CDHPs also performed well in meeting Federal employees' personal
health care needs; they ranked first in 24 percent of results and placed among the top-three plans in 53 percent of
results.
- On average, HDHPs cost Federal employees $1,778 for "Self" coverage and $3,614 for "Family" coverage.
HDHPs were the most cost-effective plans in 26 percent of results and placed among the top-three plans in 67 percent
of results. In terms of meeting Federal employees' personal health care needs, they ranked first in only eight percent
of results and performed among the top-three plans in 24 percent of results.
- PPOs did the best job of meeting Federal employees' personal needs, as defined in the PlanSmartChoice Preference
Module. They ranked first in 53 percent of results and placed among the top-three plans (out of an average of 25) in
88 percent of results. Financially, PPOs were the most cost-effective plan in only 13 percent of results, but placed a
mong the top three in more than half of the results. On average, PPOs cost $2,585 for "Self" and $4,924 for "Family"
coverage.
- HMOs best fit Federal employees' personal needs and financial circumstances in only seven percent of results,
but performed among the top-three plans in 18 percent and 28 percent of results, respectively. Federal employees HMO cost
is $2,189 and $4,776 for coverage.
- FFS plans were the most expensive for Federal employees ($3,248 for "Self" and $6,037 for "Family"). They
ranked first in the Preference Module in only nine percent of results.
- POS plans best fit Federal employees' personal needs and financial circumstances in less than five percent
of results. (The sample size was too small to estimate costs.)
PlanSmartChoice users spent 13 minutes on the site selecting a medical and dental plan. "It was time well spent given
the importance -- and cost -- of medical and dental coverage," added Murphy.
Federal employees have used Asparity's PlanSmartChoice health plan selection tools since they were first made available
in 1998. The tools were developed in 1996 and 1997, when the Agency for Health Care Policy & Research/ Small Business
Innovation Research granted Asparity's founder more than one million dollars to develop software that would help Federal
employees and retirees choose a health plan. The technology -- trademarked PlanSmartChoice -- was patented in 2004.
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| About Asparity Decision Solutions
Asparity provides decision support and data solutions for the management of health care and employee benefits. The company owns patented technology in conjoint analysis and advanced software applications
that it delivers directly to corporate clients, through strategic partners, and in a sponsorship-based Web portal (PlanSmartChoice.com). The company is headquartered in Durham,
North Carolina. To find out more, please visit www.asparity.com. or contact us at 919-688-1430. |