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An Informed Consumer

Now that all federal employees can use PlanSmartChoice to become more informed consumers of their health care, Asparity has the opportunity to share our consumer behavior data with health plans. Health plans are an important part of the PlanSmartChoice experience for federal employees. The site provides information about benefit plans, employee premiums, service areas, and other features that Asparity obtains from the Office of Personnel Management. The average federal employee has a choice of 25 health plan options, and PlanSmartChoice helps them to evaluate their options and make an informed choice.

While Asparity's goal is to help federal employees become more informed consumers of their health care, we also want health plans to offer products that truly meet these consumers’ personal and financial needs. More than 200 health plans provide health insurance to federal employees (and retirees) through the Federal Employees Health Benefits (FEHB) program, and their experience varies considerably:

  • Certain carriers are gaining market share while others are concerned with their membership losses.
  • Carriers may provide High Deductible Health Plans, but be disappointed with enrollment despite aggressive marketing campaigns.
  • Health plans may need to improve their profitability through changes in product design and pricing.
While their results may vary, each health plan extends significant effort to participate in the program and serve the federal population.

Health plans need to know how they perform in the PlanSmartChoice site from the consumer’s perspective. By making performance data — as well as other information about federal employees’ buying behavior — available to health plans through Asparity’s data solutions, health plans can drive product and pricing strategy for their participation in the FEHB program. Health plans that want to know how their products and services perform in their commercial business should consider using Asparity’s patented approach to decision support.

To learn more about how you can have a better toolset, gain a competitive advantage, and enjoy a satisfying experience with Asparity’s patented technology in conjoint analysis and advanced software applications, contact us for more information.

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